Idaho State Insurance Fund Computer Systems Engineer in Boise, Idaho

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/ada/r/jobs/1072663 You'll be responsible for:Identifying, evaluating, and correcting hardware- and software-related issues.Planning, coordinating, and verifying hardware and software rollouts.Evaluating and making recommendations for hardware and software standards.Automating large-scale software deployments and updating through scripting.Providing mentorship and technical guidance to IT Service Desk staff.Maintaining hardware and software inventory to help ensure compliance.Maintaining desktop and laptop operating system images.Managing group policy settings for user and desktop configurations.Your background should include:Bachelor's degree in Information Technology, Information Systems, or a related discipline, or an equivalent combination of education and experience. Substantial knowledge of personal computer trends, capabilities, terminology, and computer hardware and software installation, including large-scale enterprise-wide deployments.Substantial experience identifying and resolving desktop hardware and software problems including compatibility conflicts, application operations, and hardware malfunctions.Excellent customer service skills with demonstrated ability to relate to end-users in a patient and positive manner.Strong written communication skills with experience developing and maintaining thorough IT process-related documentation.Experience with and understanding of Active Directory and Group Policy.Substantial scripting experience including, but not limited to, PowerShell, VBScript, and DOS Batch.Substantial experience working with Windows desktop and server operating systems.Ability to work independently to see projects through to completion.Ability to lift and/or move objects weighing up to 50 pounds.