Xylem Service Technician in Boise, Idaho
Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.
The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, please visit us at www.xylem.com .
The Role: Xylem seeks to hire a Service Technician to perform an interesting variety of electrical and mechanical duties ranging from the wiring, testing, repair and troubleshooting of pumps and parts primarily in the shop. Also performs other duties related to the running and maintenance of the shop.
Essential Duties/Principal Responsibilities:
Troubleshoot and repair pumps and other Flygt products, over the phone, in the shop, and on location. Prepare cost estimates as required.
Wire, convert, and test new or repaired pumps.
Handel or assist in shipping and receiving duties. Pick up and deliver pumps and parts (new or rental equipment). May perform parts department duties as required.
Maintain shop in an orderly, secure and efficient manner. Maintain shop equipment and tools, proper stock levels of pumps, parts and other products, including rental banks where applicable.
Assist in conducting product/service schools for branch and region as required.
Work with warranty requirements for the branch and region.
Assist customers with various service and sales related problems. This may include helping the customer select a pump or part.
Assist sales, service and inventory personnel as required.
Perform and/or assist in project assignments, reports and processing/maintenance of all required paperwork.
May order and/or make local purchases of shop supplies, parts, etc., when necessary.
Handel or assist in the performance of start-up duties or problems.
Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:
High school diploma or equivalent required. 2-year technical training or equivalent preferred
4 years mechanical and maintenance experience
4 years equipment maintenance experience in wastewater collection or treatment systems
Excellent verbal communications skills
Valid drivers license with good driving history
Must be able to obtain DOT certification if assigned a mobile service vehicle
Light construction experience a plus
Ability to read wiring schematics and have a basic understanding of pump station electoral controls and monitoring devices
Demonstrate logical troubleshooting processes
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Moderate physical demand and exposure to shop and field elements
Must be able to provide “On Call” services as required
Must be able to lift 70+ pounds
Regularly required to stand, reach, bend, squat, push, pull, and move about the facility
Walk or stand at least 6+ hours per day
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Office: Administrative – computer and telephone usage. Operation of basic office equipment and machinery; such as fax machines, copiers and printers.
Shop/Job Site: Daily exposure to warehouse/shop. Exposure to undesirable field elements at treatment plants or contractor site.
Travel: Overnight travel as needed to customer or other branch locations.
Misc: Driving a mobile service vehicle and operating a mounted crane.